Until you upload your product to Amazon, Google Merchant Center, or a database that your specific smartphone scanner application is using, it will show up as “No data found” or something similar. Since each Point of Sale (POS)/scanner is unique, …

Why isn’t my company name coming up when scanned by my smartphone? Read More »

When you search the Global Electronic Party Information Registry (GEPIR) at the GS1, it simply returns the original company owner of the prefix for a given code.  Because a prefix can contain up to 100,000 codes,  there may be up …

When I search the GS1 database, a different company comes up, not mine. Why? Read More »

If your code is showing in the CSV spreadsheet as 1.234E+12 or something other than a 12 or 13 digit number, you simply need to reformat your viewing settings. For Excel, see this page to adjust this.  It is normally under …

My codes aren’t formatted correctly or showing as all the same, what do I do? Read More »

Your UPC Codes will work everywhere online and at most retailers.  Every retailer globally adopted the Universal Product Code (UPC) as a standard for POS systems to identify and track products.  There are rare situations where you need to purchase …

Where can I use the UPC Codes that I purchase from you? Read More »

Each order from UPCs.com will come with a .CSV file with a list of your codes that can be used immediately, along with a .ZIP file with the barcode(s) associated with those codes.  The barcodes come in the following formats: .TIFF, …

What comes with my order? Read More »

When you place an order at UPCs.com, at checkout, there is the option to create a new account.  It is checked by default and the vast majority of customers create an account with us.  If you create a new account …

How do I login to my account? Read More »

We make a strong effort to ensure that every business that purchases from us is satisfied with their order.  However, situations do arise where some troubleshooting is required, even if not related to the UPC barcode.  As a result, our …

What is UPCs.com Return Policy? Read More »

There are many situations where it may be appropriate to apply for a GTIN exemption from Amazon.  This article will help assist you in this process – it is quite simple and only takes a few minutes. Why should you …

How to Apply for an Amazon GTIN Exemption Read More »

This error happens if you just purchased codes directly from the GS1 and then attempted to create a listing on Amazon with the GTIN.  Amazon support isn’t consistent and will lead you back and forth without much assistance.  The reason …

The SKU does not match any ASIN and contains invalid value(s) for attributes required for creation of a new ASIN. Read More »

GTIN vs. UPC – What are they and How to Use Barcodes There are a lot of terms thrown around and it can be confusing what it all means. In this article, you’ll learn a few major key points: What …

GTIN vs. UPC – What are they and How to Use Barcodes Read More »

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